From our store to your doorstep.

Delivery Areas

ComKwik Computers may deliver orders to supported locations using courier, logistics or local delivery partners.

Availability of delivery depends on the shipping address and whether the selected product can be serviced at that location.

Some remote areas may have longer delivery times or limited delivery availability.

Order Processing

Orders are normally processed after required order and payment verification has been completed.

Most eligible orders are prepared for dispatch within 1–2 business days.

Processing can take longer for products that require testing, configuration, assembly, verification or special packaging before dispatch.

Estimated Delivery Time

Standard orders may generally arrive within 3–7 business days after dispatch.

Delivery timelines vary based on destination, courier availability, holidays, weather, product type and other conditions.

Any estimated delivery date shown during checkout is an estimate and is not a guaranteed delivery commitment unless expressly stated otherwise.

Shipping Charges

Shipping charges, where applicable, may vary based on product size, weight, delivery location, order value and selected shipping method.

Applicable shipping charges will normally be shown during checkout or before the order is confirmed.

Promotional free shipping may be offered for selected products, order values or locations.

Order Tracking

When courier tracking is available, tracking information may be provided after your order has been dispatched.

Customers may also view available order status information from their ComKwik account.

Delivery Address

Customers are responsible for providing a complete and accurate shipping address, mobile number and recipient information.

• Check house, flat or shop number.
• Check street and locality.
• Provide correct city and state.
• Provide the correct PIN code.
• Provide an active mobile number.

Delivery Attempts

Courier partners may contact the recipient or attempt delivery based on their delivery process.

If a delivery cannot be completed because the recipient is unavailable, the address is incorrect, the customer cannot be contacted, or a Cash on Delivery order is refused, the shipment may be returned to us.

Additional shipping charges may apply if re-shipment is requested after a failed delivery caused by incorrect or incomplete customer information.

Damaged Parcel or Product

If the parcel arrives visibly damaged or the product appears to have been damaged during shipment, please report the issue within 48 hours after delivery.

Please keep

• Original courier packaging.
• Shipping label.
• Product packaging.
• Included accessories.
• Photographs of visible damage.

An unboxing video may be useful when reviewing claims relating to transit damage, missing items or incorrect delivery.

Missing or Lost Shipment

If tracking indicates an unusual delay, unsuccessful movement or delivery that you did not receive, please contact our support team.

We may need to coordinate with the courier provider and investigate shipment records before confirming the next resolution.

Delivery Delays

Although we aim to dispatch and deliver orders promptly, delays can occur due to circumstances outside our reasonable control.

• Courier network delays.
• Severe weather.
• Public holidays.
• Remote-area service limitations.
• Transport disruptions.
• Incorrect delivery details.
• Regulatory or operational restrictions.

We will make reasonable efforts to assist when an order is materially delayed.

When Receiving Your Order

We recommend checking the outer parcel and product soon after delivery.

• Check that the parcel belongs to your order.
• Check for severe external package damage.
• Confirm the expected product is inside.
• Check major included accessories.
• Test the product within a reasonable time.

If you notice a delivery-related problem, contact support as soon as possible and keep the original packaging until the issue has been reviewed.

Returns After Delivery

If an item needs to be returned or replaced after delivery, eligibility is governed by our Return, Replacement & Refund Policy.