Your privacy matters to us.
This Privacy Policy explains what information ComKwik Computers may collect when you use our website, place an order or contact our support team, and how that information is used and protected.
Information you can understand. Protection you can trust.
ComKwik Computers respects the privacy of customers and visitors using our website. We collect only the information reasonably required to provide our products, process orders, communicate with customers and improve our services.
Information We Collect
The information we collect depends on how you interact with ComKwik Computers.
Information you provide directly
- Your name, mobile number and email address.
- Billing and delivery addresses.
- Account registration and profile information.
- Order and purchase information.
- Product enquiries, support requests and customer messages.
- Reviews, feedback or other information voluntarily submitted by you.
Information collected automatically
- Browser and device information.
- IP address and general technical information.
- Pages visited and website interactions.
- Session, cookie and basic analytics data.
How We Use Your Information
Customer information may be used to operate our website and provide the services requested by you.
- Create and manage your customer account.
- Process and fulfil product orders.
- Arrange shipping and delivery.
- Process payment-related activities.
- Send order confirmations and status updates.
- Handle cancellations, returns, replacements and refunds.
- Respond to enquiries and support tickets.
- Prevent misuse, suspicious activity and fraud.
- Improve our website, products and customer experience.
- Meet legal, accounting or regulatory requirements where applicable.
Orders & Payment Information
When you place an order, we may store information such as your order number, purchased products, delivery address, payment status and transaction reference information.
Online payments may be processed through third-party payment service providers. Sensitive payment credentials are handled by the relevant payment provider according to their systems and security practices.
ComKwik does not require customers to send card passwords, UPI PINs, OTPs or banking passwords through support messages.
Data Security
We use reasonable technical and organisational safeguards designed to protect customer information against unauthorised access, misuse, alteration or disclosure.
- Controlled access to administrative systems.
- Secure communication where supported.
- Authentication and access controls.
- Monitoring and security practices designed to protect our systems.
Never share your account password, payment PIN, OTP or banking password with anyone claiming to represent ComKwik Computers.
Data Retention
We retain customer information only for as long as reasonably necessary for the purpose for which it was collected, including order processing, customer service, accounting, dispute handling, security and applicable legal requirements.
Some transaction or invoice information may need to be retained for business, taxation, accounting or compliance purposes even after an account is no longer actively used.
Your Choices & Requests
Subject to applicable requirements, you may contact us regarding personal information associated with your account.
- Request correction of inaccurate profile information.
- Update account and contact information.
- Ask questions about how your information is being used.
- Request account-related assistance.
- Request deletion of information where deletion is permitted and the information is no longer required.
Third-Party Websites & Services
Our website may contain links to third-party websites, payment services, delivery services or other external platforms.
Their privacy practices are governed by their own policies. ComKwik Computers is not responsible for the privacy practices of independent third-party services.
Changes to This Privacy Policy
We may update this Privacy Policy when our website, services or business practices change.
The updated version will be published on this page with a revised "Last Updated" date. Continued use of our website after an update means the revised policy will apply from its effective date.
Need help with your information?
If you have questions about this Privacy Policy or information associated with your ComKwik account, contact our support team.
Contact Support